Brooke Byers

SRE & DevOps Engineer

Cloud Infrastructure, Kubernetes, and Finops Specialist

https://b13rg.icecdn.tech/

ByersBr@pm.me

(541) 979-6673

Skills

Cross-Cloud & Multi-Region Architecture Expertise

Designed and optimized cross-region, multi-cloud platform networks ensuring seamless cross-region, multi-cloud communication while maintaining fault tolerance and high availability

Automation & DevOps Excellence

Streamlined platform operations through AI automation and GitOps practices, reducing manual intervention by 70% and enabling scalable CI/CD pipelines with Argo CD and GitHub Actions

Incident Response & On-Call Leadership

Proven track record of resolving critical outages swiftly during on-call rotations, ensuring SLA adherence while minimizing downtime through proactive troubleshooting and automation

Experience

    IBM
    Finops and AI Automation
    Nov. 2023-Apr. 2025

Site Reliability Engineer II L7

  • Successfully managed a multi-account, multi-continent production network for both internal and external services.
  • Constructed and maintained the underlying Kubernetes infrastructure for internal teams and customers, resulting in vastly improved system availability and performance.
  • Implemented AI automation tools to streamline routine tasks, reducing manual intervention by 70%
  • Utilized AWS, Terraform, and Finops technologies to optimize resource utilization and improve cost-effectiveness.
  • Technologies: Kubernetes, GitOps, Terraform, ArgoCD, Prometheus
    Apptio
    Technology Business Management
    Aug. 2019-Oct. 2023

Site Reliability Engineer II

  • Administered global datacenter infrastructure, including hardware and software for virtualization and storage clusters.
  • Created and managed the cloud-based Global Transit Network, providing core network routing for all service environments.
  • Migrated core services from on-premises datacenters to the cloud, including customer authentication, DNS, and core networking.
  • Technologies: Datacenter Colo, Virtualization, BGP, Cisco, Juniper, Gitops, Puppet, Ansible
    Kannact Inc.
    Diabetes Tracking and Management Solutions
    Aug. 2018-June 2019

IT, Systems Administration and Consulting

  • Safeguarded patient health information by adhering to and going beyond HIPAA guidelines to ensuring secure storage and management of PII
  • Designed, implemented, and managed comprehensive network architectures for multiple offices, enhancing security and connectivity for call center operations
  • Technologies: Windows AD, Office Networking, Android App Development
    Open Dental
    Open-Source Dental Practice Management Software
    Apr. 2017-Apr. 2019

Software Engineering

  • Developed user interfaces and business logic using C# and MySQL, enhancing usability and functionality.
  • Implemented user authentication code following modern NIST security practices, ensuring robust data protection.
  • Created automation for generating internal and customer-facing database documentation and version release notes, streamlining processes and improving efficiency.
  • Technologies: C#, MySQL, Cryptography, OpenGL, DirectX
    Education
    B.S. Computer Science; Emphasis on Security
    Graduated 2019

Oregon State University

  • Capstone Project: Collaborated with a team from Hewlett Packard to develop and test a virtualization solution for existing printer hardware using containers and CI/CD pipelines, demonstrating the practical application of theoretical knowledge in real-world scenarios.
  • Extensive history coursework, focus on Russian industrialization.

Technical

  • Platform Engineering
  • Kubernetes, Docker, Terraform, Ansible, Puppet
  • AWS, Azure, Digital Ocean, Linode
  • Prometheus, MySQL, PostgreSQL
  • Cloud-Native Architecture, Infra-as-Code
  • Datacenter Hardware Administration
  • Finops technologies for cost optimization
  • Networking
  • BGP, TLS, Load Balancing, Autoscaling, IPAM, DNS
  • Multi-Cloud Networking, DC+Cloud architectures
  • Cisco, Fortinet, IPSec, Wireguard
  • TCP/IP, VPCs, subnets, and cloud topologies
  • HIPAA/SOC 2/FedRAMP compliance for secure network design
  • DevOps / Software Engineering
  • Git, GitOps, Argo CD, Github Actions
  • Golang, Python, C#, PHP, SQL, Shell scripting
  • Yaml, Json, Jsonnet, and configuration mgmt. tools
  • Security and cryptography primitives
  • Full-stack development
  • Legacy codebase integration and modernization